Email for every event
Automatic email at booking, pickup, return, and other trip milestones — no manual sending.
Features/Auto-messaging
Messaging
Every renter kept in the loop, without you typing a word
Fleetwire emails renters automatically at every booking event, and texts them the things that can't wait — like their ID and insurance verification links — from a dedicated Fleetwire toll-free number. Renters stay informed, and you stop copy-pasting the same messages all day.
14-day free trial · No credit card · Included on every plan
Why it matters
Half your day is answering "what time again?"
Manual reminders are easy to forget and easy to get wrong. Automated messaging handles the routine touchpoints on a schedule, so renters show up prepared and you get your time back for the work that actually needs you.
- Right message, right moment. Confirmations, reminders, and returns fire automatically.
- Email and SMS, built in. Automatic email for every event, plus booking-event texts from a Fleetwire toll-free number.
- Fewer no-shows. A timely reminder turns a forgotten booking into an on-time pickup.
How it works
Set it once, it runs on every booking
Choose which messages send and when — Fleetwire handles the rest.
1
Email on every event
Confirmations, pickup reminders, return reminders, and more go out automatically by email.
2
Texts where it counts
Time-sensitive messages — like the Stripe Identity and Axle verification links — are sent by SMS from your Fleetwire toll-free number.
3
Fleetwire handles it
Every booking triggers the right messages automatically — nothing for you to send by hand.
Messaging that keeps renters moving
Automatic email today, with SMS that already handles the moments that matter — and more on the way.
Booking-event SMS
Time-sensitive texts — like ID and insurance verification links — sent from a Fleetwire toll-free number, no number setup on your end.
SMS automation Coming soon
Custom SMS sequences, timing, and quiet hours are on the roadmap — building on the toll-free messaging Fleetwire already sends.
Messaging questions
What gets sent automatically today?
Email goes out automatically for booking events — confirmations, pickup and return reminders, and more. Time-sensitive SMS, like the Stripe Identity and Axle verification links, are also sent automatically so renters can act right away.
How does the SMS work — do I need a number?
No setup on your end. Fleetwire sends booking-event texts from a dedicated toll-free number, so renters get things like their verification links by SMS without you provisioning anything.
Can I build my own custom SMS sequences?
Full SMS automation — your own sequences, timing, and quiet hours — is on the roadmap and coming soon. Today, SMS covers the essential, time-sensitive booking-event messages.
Let the reminders send themselves
Keep every renter informed with automatic email and booking-event SMS — with more automation on the way.